Privacy Policy - EL-SCIENCE

This Privacy Policy explains how EL-Science (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website [insert your domain]. We are committed to transparency and compliance with UK, EU, and international standards including GDPR.

1. Information We Collect

We may collect the following information when you use our site or services:

Personal Information (provided by you):
- Name, email address, phone number (e.g., via contact forms, newsletter sign-ups).
- Business details if you inquire about our services (e.g., PRA, SDS writing, white label production).
Technical & Usage Information (automatically collected):
- IP address, browser type, device details, pages visited, and time spent on the site.
- Information via cookies or analytics tools.
Service-Related Information:
- Batch numbers you submit in our Batch Lookup system.
- Any files, documents, or regulatory data you provide for analysis, production, or PRA services.

2. How We Use Your Information

We use your information to:

Provide and manage our services (e.g., product risk assessments, analytical testing, batch verification, SDS writing).
Respond to inquiries, send newsletters, or communicate updates.
Maintain compliance with UK/EU regulatory frameworks (e.g., TPD, GDPR, GPSR 2005).
Improve website functionality, analytics, and user experience.
Safeguard product transparency by providing verified reports through our batch lookup tool.

3. Cookies and Tracking

We use cookies and similar technologies to:

Enhance your browsing experience.
Collect anonymous analytics about how our website is used.
Remember your preferences (e.g., newsletter consent, privacy acceptance).

You may disable cookies via your browser settings, but this may affect website functionality.

4. Sharing of Data

We do not sell or trade your personal data.
We may share information only with:

Trusted service providers (e.g., hosting, email marketing, analytics, regulatory partners such as Bibra Toxicology).
Legal or regulatory authorities when required by law.
Internal experts (chemists, toxicologists, compliance officers) who process data for risk assessments, reports, or testing services.

5. Data Security

We maintain ISO-grade procedures and industry-standard security measures to protect your information. While no online system is completely secure, we strive to safeguard your data against unauthorized access, loss, or misuse.

6. Your Rights

Under GDPR and related regulations, you have the right to:

Access, update, or correct your personal data.
Request deletion of your data where legally permissible.
Withdraw consent at any time (e.g., unsubscribe from newsletters).
Request data portability.
Lodge a complaint with your local supervisory authority.

To exercise these rights, please contact us (see Section 9).

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal requirements, and maintain product safety and regulatory records.

8. Children’s Privacy

Our services are intended for adult smokers and business clients only. We do not knowingly collect data from individuals under 18. If we become aware of such data collection, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.